VPAS eliminates the need for individuals to answer numerous knowledge based questions with every customer representative. They only have to repeat a phrase once to verify their identity and maintain that verification throughout their customer service journey; even in the presence of non-connected or fragmented customer service IT systems.
Eliminate spam and unwanted marketing phone calls at inappropriate times. You set when, how, and why SAAVHA participating organizations can contact you.
Provides data owners with one place to track and control with whom, what, and how they share their information.
Enables organizations or government agencies to transparently verify representative and customer identity as well as track each step during the customer service journey.
Companies maintain phone number privacy while enabling customers to follow-up more appropriately with previously encountered customer service personel. In the event of a dropped call customers can regain queue position.
Data Owners can efficiently and accurately request deletion of their complete data record or individual components from one or multiple organizations enabling organizational processing status updates and follow-up.
Our goal is to provide your legacy database system with features of blockchain technology without you having to immediately adopt a new data storage system or loose existing performance standards.
One-click data audit requests provides you with details of how your personal data is being processed, where it is processed, and for what purpose.
We can build automated or on-demand custom reports on audited data to decrease time and effort required to share information with both internal and external parties.
Our system takes the data you choose and makes it immutable without actually putting it on a blockchain.
Our system continuously monitors for suspicious changes in your legacy database to prevent both internal and external fraud. No need to go back and forth between backed up data and existing data... our system automatically provides you with these details and helps notify personnel and data owners to whom the breach applies within the 72 hour compliance period.
Our telephoning confirmation service automatically contacts your customer using voice print authentication technology when an important new record is created or changed to ensure the activity came from them and not a fraudulent party.
Evolving from a winning project at the Distributed Health Blockchain Hackathon in Nashville TN on Oct 6th 2016, SAAVHA took on the task of using a blockchain solution to prevent the Veterans Health Administration Scheduling Misconduct of 2014 from ever occurring again. This effort quickly gained us local and national support, including some members of the US Congress and Senate.
Our reason for attempting this challenge was because we believe that through giving people shared ownership and control over their data in a trusted collaborative ecosystem with service/product providers (including governments), they can help eliminate fraud and create a better healthier future. New EU laws known as General Data Protect Regulations or GDPR, shares our belief and is driving this Data Revolution.
Therefore, we have modified our original VHA solution to provide a citizen/consumer focused platform that leverages blockchain and other cutting edge technologies to empower people while offering service/product providers with a SaaS platform that creates better customer experience, improved data integrity, stronger security, and greater regulatory compliance.
A Physician and Blockchain specialist with varied experience in clinical practice, academics, and industry. Author of ONC/NIST Blockchain in Healthcare White Paper for pioneering workshop on Blockchain in healthcare. Numerous other publications in peer-reviewed medical journals. MB BCh BAO- Royal College of Surgeons in Ireland, MS- Georgetown, MS- U.Penn, BS- Univ. of Pittsburgh.
20+ years in Enterprise Cloud, Software, and Database Architecture development with Oracle, ADP Innovation Labs, Tubular Labs, and 7 years CTO experience with Start-ups. MS Comp Sci- Fairleigh Dickinson University. BS Computer Engineering- Univ. Mumbai.
Entrepreneur, investor, and blockchain evangelist. Founder and chairman of the Blockchain Education Network (BEN), Co-founder of Augur, Entrepreneur-in-residence at Blockchain Capital, and Editor-in-chief of Distributed Magazine.
11+ years deploying software in Healthcare, U.S. Department of Defense, the U.S. National Institute of Health (NIH). PhD in Physics Univ. of Maryland and BS in Computer Engineering and East Asian Languages Univ. Florida.